Event times can be found on the specific event page once times have been confirmed. Check back closer to the event date if times are not currently listed.

Each event will have its own camera policy which may limit or exclude the use of cameras or recording devices. This information will be displayed on the specific event page.

In addition, the RAC Arena standard camera policy does not accept professional cameras with a detachable lens that exceeds 55mm.

Selfie sticks are not permitted inside the Arena.

Yes! Our cloakroom is located at the Information Desk and is offered as a free service.

When cloaking an item you will be issued with a ticket. This ticket must be presented at the Information Desk in order to collect your cloaked item.

After an event, any unclaimed items are logged as Lost Property and will be held for only 3 months at the Arena.

For some events age restrictions may apply. Please see the event page of your specific event for more information.

The Babes in Arms policy outlines the age at which children are allowed to sit on the knee of a paid parent or guardian for free. 

This policy will be different for each event so please check the specific Ticketek event page for further information.

Yes! Each accessible toilet in the Arena is fitted with baby change room facilities.

In the case of family friendly events, a dedicated Parent’s room is often provided. Please check the specific event page for further details.

Prams are not permitted into the Arena and need to be cloaked at our Information Desk during an event.

In the case of family friendly events, a dedicated pram parking is often provided for storage. Please check the specific event page for further details.

Yes! We have a limited number of booster seats available from our Information Desk for your child to use during an event. These are subject to availability.

For full details about accessibility at RAC Arena, please see our Accessibility page.

Looking for more information? Click here to download our Disability Access and Inclusion Plan.

If you have any further concerns please contact the Arena directly via info@racarena.com.au

Yes! Wheelchairs are allowed inside the Arena in one of our designated wheelchair bays. 

If you are transferring from a wheelchair to a seat, your wheelchair will need to be cloaked at our Information Desk. Our Front of House staff can assist with this.

Yes! We have Hearing Augmentation System available from our Information Desk during events.

A Hearing Augmentation System is a system that allows audio from the show to be broadcast to either a set of existing headphones or through the use of a “T” coil to a personal hearing aid. 

Please contact us before the event so that we can book a device for you. 

Yes! Service animals are always welcome at RAC Arena.

Yes! Crutches are allowed and do not have to be cloaked as long as they are able to be stored under your seat.

If you have lost an item at an event please contact us

Lost property is collected and logged at the end of every event. After three months any unclaimed lost property is donated to the Salvation Army.

Sorry, no food is permitted to be brought to RAC Arena except for special circumstances.

If you are attending an event in a Corporate Suite and have a dietary requirement, please advise your suite host prior to the event so a special meal can be organised for you.

Suite doors will generally open two hours before the event start time, however opening times will depend on the start time for each event. 

Please confirm suite door times with your suite host prior to the event.

We have no formal dress standards however you are required to wear shoes (thongs are acceptable) and make sure that clothing is not offensive or inappropriate in any way.

Potentially dangerous items such as spiked wristbands are not acceptable.

For our full conditions of entry, please click here.

Yes! We have a number of bicycle racks available to use outside of our Administration Entry, outside Entry B and in the car park.

Unfortunately at this time we don’t offer public tours of the Arena. Please check back soon!

All gifts for artists will be collected at front entries or can be left at the Information Desk. 

Your gift will then be passed on to the event promoter at the end of the night. However, we cannot guarantee that the artist will accept the gifts.

Sorry, we are unable to accept requests to autograph items.

Yes! With so much to offer, RAC Arena is the perfect venue for your next function. For more information please click here.

Sorry, no food is permitted to be brought to RAC Arena except for special circumstances including dietary requirements. 

You are welcome to bring one sealed bottle of water with you when visiting the Arena however for safety reasons; bottle caps will be removed before you enter for most events.

We have a number of food options available for those with food allergies including gluten free and vegetarian options in the RAC Local Lounge and the grey food outlet on Level 1.

However, if you have a food allergy and would like to bring in food and/or drink to your event, please contact us. We can make arrangements for you to enter through our Entry A Priority entrance to ensure there are no issues on entry.

Yes! At least one bar on each level is kept open up to 15 mins before the event’s end.

Yes! There are a number of free water fountains available throughout the foyers of the Arena.

Yes! Coffee is available to purchase from the RAC Local Lounge.

Tickets can be purchased online via the Ticketek website or from a Ticketek agency.

Tickets can also be purchased and collected from the RAC Arena box office, which is open 2 hours before the show on an event day.

Our box office is only open on event days with opening times depending on the start time for each event.

For more information please see the specific event page here or refer to your ticket information email from Ticketek.

Unfortunately we are unable to relocate tickets, however please contact Ticketek and they will be able to assist.

Your ticket may advise of restricted viewing as there may be part of the show’s production that could affect your view. 

While at an event, you are welcome to advise our Front of House staff if you are unable to see and we will be happy to assist if possible.

Each event will have different ticket prices and seating arrangements depending on the production.

Check your specific event page to see further information on ticket prices and the seating arrangement for your event.

Tickets can be reprinted or replaced at any Ticketek pre-paid collection outlet including our Box Office on the day of an event and Ticketek will charge for this service.

For a full list of Ticketek collection outlets please click here.

This is generally not allowed. If the person who purchased the tickets cannot collect the tickets themselves, they will need to contact Ticketek directly. Exceptions may be made on a case-by-case basis.

Yes, however at the time of purchase only the paid ticket will be issued.

Please contact Ticketek for further information.

Companion Card tickets can be collected from our box office at the event.

The companion card holder must be present with their companion card for Ticketek to sight and verify the details in the booking system.

The event rate of $20 is applicable for events at RAC Arena, with casual rates being applied before and after the event rate period.

Both the start and end times of the event rate period and car park trading hours depend on the event.

For a full list of Parking Rates and Trading Hours please click here.

Yes! Car bays are able to be pre-paid 5 mins after entry at any of the dedicated pay stations.

All bays are on a first come, first serve basis and cannot be reserved.

The car park will usually close at midnight on an event night unless otherwise stated.

For further information please click here.

Yes! There are a number of dedicated ACROD bays available in the RAC Arena car park. 

If the car park is “full”, simply show the car park attendant your ACROD pass and if there are ACROD bays available you will be allowed access into the car park. 

Car bays can’t be reserved and standard parking rates apply.

Yes, the car park has a height restriction of 2.3m.

There is a drop off/pick up bay located approximately 60m from the front of the venue on the corner of Wellington and Milligan Street near the yellow totem.

Please note that you are only able to stay in this bay for a short amount of time.

Most events at RAC Arena are joint ticketed. This means the cost of public transport is included in your event ticket. 

If your ticket includes the Transperth logo or says ‘Includes Public Transport’, simply show your ticket to Transperth staff and you won’t need to pay a fare.

Your event ticket is valid on Transperth for three hours before doors open and up to three hours after the event concludes.

Taxi ranks are located across the road on Wellington Street outside of the Four Points by Sheraton hotel and outside Fluor on Milligan Street.

Our Information Desk is also able to call a taxi service for you.


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