At RAC Arena, we are committed to ensuring that everyone has the same opportunities to enjoy their event experience.

RESOURCES

Together with Autism Association of WA we are creating a range of social stories to aid people with autism, learning and/or intellectual disorders prepare for coming to RAC Arena. The booklets follow the patron journey for a variety of events to help explain what can be expected when visiting the venue. 

Social Stories:
Perth Wildcats
PAW Patrol Live!

FACILITIES

In collaboration with our community partner, Autism Association of WA, we have developed a purpose built Quiet Room to assist those with sensory sensitivities. Located on Level 1, opposite door 17, visitors will be able to chill out and relax with bean bags, cuddle chairs and a calming water feature. Our hope is that this area offers a safe and quiet place for patrons who can get overstimulated by the event environment, so they feel more comfortable at RAC Arena. 

You are able to bring in beverages into this space but please note it is a food free zone. 

BUILDING DESIGN

RAC Arena is specifically designed so that our services, information and facilities are accessible to all. All levels of the Arena are accessible via lifts and our two main entries, as well as our Corporate Suite Entry, are fully accessible. 

Up to 2% of our seats are specifically designed for wheelchair visitors and their companions to sit together. Counters at our Box Office and food outlets are also designed at a height accessible for wheelchair use.

410 handrails have been installed along the arena bowl stairways to assist patrons, especially those with mobility issues, navigate the steps with safety and ease.

AUDIO ASSISTANCE

RAC Arena utilises a Wi-Fi- based hearing assistance system via your own mobile device. Visit our information desk on the ground floor to find out more. Patrons using the hearing assistance system need to ensure that their mobile device is adequately charged prior to the event. 

Noise excluding headphones are available from our information desk on the ground floor. 

RESTROOMS

Dedicated restroom facilities have been designed for visitors with special needs and are easily accessible on every level of the venue. Accessible facilities are also provided in the change rooms for teams, officials and performers.

PARKING

Hold an ACROD permit? There are a number of dedicated ACROD bays available in the RAC Arena car park located next to the Suite/Mobility Entrance and lift on the Milligan Street exit of the car park. These allow for direct access to the ground floor entries of the venue. ACROD bays are allocated on a first come first served basis.

TICKETING

Ticket bookings for accessible and special needs visitors are available to be made through the Ticketek Special Needs line. For further information phone 1300 665 915

For further information on accessibility at RAC Arena, click here to view our Disability Access and Inclusion Plan or contact us with any feedback.

 

 

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